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Dana M. Miller - RN, CCM, CBIS

Dana M. Miller - RN, CCM, CBIS - Our Staff - ReviewWorks - Dana_2020(1)Senior Nurse Case Manager

"When the customer comes first, the customer will last." 

Dana is a Certified Case Manager and Certified Brain Injury Specialist.  Her previous nursing experience focused on assessing functional status in the home setting and developing a plan of care to assist the client to return to the previous level of functioning following an acute illness or injury. Her background is primarily in caring for clients with Orthopedic and Cardiac needs. She also has experience in Pediatric care. Dana currently coordinates rehabilitation services for Workers' Compensation and Auto No-Fault clients including Catastrophic TBI, SCI, Burns, RSD and Multiple Trauma. Dana has experience in developing Medical Cost Projections to assist with setting file reserves. She is particularly skilled in locating and utilizing resources for clients in sparsely populated areas.
Northern MI/Traverse City/Alpena/Midland

Robert Bartlett - Vice President

"Exceeding customer expectations is more than a process. It's a culture where employees have the knowledge & skills to do what's right."

Stacey Stephens

"Listening, knowledge, and creativity cultivate rewarding outcomes in all partnerships."

Becky Quigley - RN, BSN

“There is no greater joy, no greater reward than to make a difference in the lives of others”

Olivia Susalla, RN, BSN

"Coming together is a beginning. Keeping together is progress. Working together is a success."

Rachel Francis, RN, BSN

"Treating each individual with a holistic approach to care is essential for successful recovery.

Stacey MacDonell, RN, BSN

''You must strive to surpass customer expectations through a passionate commitment to excellence and the highest of ethical and professional standards.''

Marcia L. Davis, RN

“Success is not final; failure is not fatal: it is the courage to continue that counts

Trisha Nesbitt, MSN, RN

"Treating each individual with a holistic approach to care is essential for successful recovery."